Counterpath Bria 3.0 for Windows User Guide – Retail Deploymen Manuale Utente Pagina 9
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Bria 3.0 for Windows User Guide – Retail Deployments
5
Setting up Accounts
After obtaining SIP, SIMPLE, and (if applicable) XMPP account information from your VoIP service provider,
you can set up Bria accounts.
1. From the Bria menu, choose Softphone > Account Settings. The SIP Account window appears.
2. In the Account tab, complete the User Details area with the information obtained from your VoIP service
provider.
3. Complete the remaining tabs as specified by your service provider or to suit your setup. Settings that you
may need to change immediately include:
• Account tab, Domain Proxy area.
• Topology tab, if your computer is on a network and/or behind a firewall.
For more information, see “Configuring Bria” on page 43.
4. When done with the SIP account, click OK; the account is created and registered.
5. If you are setting up an XMPP account, choose Softphone > Account Settings again. This time the Account
Settings window appears, showing the SIP account you have already set up.
6. Click Add > New XMPP Account. The XMPP Account window appears.
7. Complete the window with the information obtained from the XMPP service provider. For more
information, see “Configuring Bria” on page 43
8. When done with XMPP account, click OK.
9. On the Account Settings window, click Apply to register the newly added account. Click OK when the
Status column is “Ready”.
- Retail Deployments 1
- Contents 3
- 1 Introduction 5
- 2 Installation and Setup 7
- 2.2 Installing Bria 8
- 2.3 Configuring Bria 8
- Setting up Accounts 9
- CounterPath Corporation 10
- 2.4 Troubleshooting 11
- 2.5 Checking for Bria Updates 11
- 3Using Bria 13
- The Bria Menu 14
- USB Device Alert 14
- 3.3 Placing a Call 15
- Click to place the call 16
- Auto complete suggestions 16
- Call entry field 16
- Selecting the Account to Use 17
- Placing another Call 18
- Hiding your Identity 18
- 3.4 Handling Incoming Calls 19
- Auto Answer 20
- Ending a Call 21
- 3.6 Transfering a Call 22
- 3.7 Handling Video Calls 24
- Adding Video 25
- Other Party Adds Video 25
- Pausing and Resuming Video 25
- 3.8 Conference Calls 26
- Managing the Conference 27
- Video Conference Calls 28
- 3.9 Voicemail 29
- 3.10 Forwarding Calls 29
- 3.11 Instant Messaging 30
- Conference IM—Group Chat 31
- Viewing the IM Archive 32
- Sending Files 33
- Receiving Files 33
- 3.13 Workgroups 34
- 4 Using Resources 35
- Populating the Contact List 36
- Managing Contacts and Groups 37
- Changing Contact Information 38
- Moving or Deleting a Contact 38
- Adding a Contact 39
- Deleting a Contact 39
- Managing Groups 39
- Using Contacts 40
- 4.2 History Tab 41
- 4.3 Sharing Online Status 42
- Setting your Online Status 44
- 5 Configuring Bria 47
- XMPP Account 50
- INVITEs that are for 60
- REGISTER message 61
- 5.2 Configuring Preferences 63
- Preferences – Devices 65
- Preferences – Network 68
- Preferences – Audio Codecs 69
- Supported Codecs 70
- Preferences – Video Codecs 71
- These fields appear only on 72
- Preferences – Media Quality 73
- Preferences – Directory 74
- Preferences – Call Automation 75
- Preferences – Contact Storage 76
- Preferences – Advanced 78
- A Troubleshooting 79
- Testing Audio Quality 81
- Diagnostics 82
- B Application Hot Keys 83
- C Dial Plan 84
- C.1 Dial Plan Syntax 85
- Valid Content 86
- Results of the Comparison 87
- C.3 Examples 89
- D Contact List Headings 91
- E Other Ways to Run Bria 92
- F Glossary 93
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