Counterpath Bria 3.0 for Windows User Guide – Retail Deploymen Manuale Utente Scaricare il pdf (Pagina 82)

CounterPath Corporation

Diagnostics

Only use this panel if instructed to do so by your support representative at your VoIP service provider.

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Retail Deployments 1
Contents 3
1 Introduction 5
2 Installation and Setup 7
2.2 Installing Bria 8
2.3 Configuring Bria 8
Setting up Accounts 9
CounterPath Corporation 10
2.4 Troubleshooting 11
2.5 Checking for Bria Updates 11
3Using Bria 13
The Bria Menu 14
USB Device Alert 14
3.3 Placing a Call 15
Click to place the call 16
Auto complete suggestions 16
Call entry field 16
Selecting the Account to Use 17
Placing another Call 18
Hiding your Identity 18
3.4 Handling Incoming Calls 19
Auto Answer 20
Ending a Call 21
3.6 Transfering a Call 22
3.7 Handling Video Calls 24
Adding Video 25
Other Party Adds Video 25
Pausing and Resuming Video 25
3.8 Conference Calls 26
Managing the Conference 27
Video Conference Calls 28
3.9 Voicemail 29
3.10 Forwarding Calls 29
3.11 Instant Messaging 30
Conference IM—Group Chat 31
Viewing the IM Archive 32
Sending Files 33
Receiving Files 33
3.13 Workgroups 34
4 Using Resources 35
Populating the Contact List 36
Managing Contacts and Groups 37
Changing Contact Information 38
Moving or Deleting a Contact 38
Adding a Contact 39
Deleting a Contact 39
Managing Groups 39
Using Contacts 40
4.2 History Tab 41
4.3 Sharing Online Status 42
Setting your Online Status 44
5 Configuring Bria 47
XMPP Account 50
INVITEs that are for 60
REGISTER message 61
5.2 Configuring Preferences 63
Preferences – Devices 65
Preferences – Network 68
Preferences – Audio Codecs 69
Supported Codecs 70
Preferences – Video Codecs 71
These fields appear only on 72
Preferences – Media Quality 73
Preferences – Directory 74
Preferences – Call Automation 75
Preferences – Contact Storage 76
Preferences – Advanced 78
A Troubleshooting 79
Testing Audio Quality 81
Diagnostics 82
B Application Hot Keys 83
C Dial Plan 84
C.1 Dial Plan Syntax 85
Valid Content 86
Results of the Comparison 87
C.3 Examples 89
D Contact List Headings 91
E Other Ways to Run Bria 92
F Glossary 93

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Counterpath Bria 3.0 for Windows User Guide – Retail Deploymen Manuale Utente Pagina 82

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