Counterpath Bria 3.5.1 for Mac User Guide - Enterprise Deploym Manuale Utente Scaricare il pdf (Pagina 16)

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Dealing with an Auto Attendant

If you know that your call will be answered by an auto attendant and you know what menu items you will

choose, you can include those menu items (DTMF) in the phone number when you dial it:

• Before the first DTMF number, include at least one capital P.

• You can include other Ps. Each P causes Bria to wait one second before sending the next character.

• At the end of the input, you must include a ; character.

Example: To dial a number, add a 3-second delay and then press 44, enter this in the call entry field:

604551212PPP44;

Example: To dial a number, add a 6-second delay, then press 1 then 3 then 2, each with a two second delay:

604551212PPPPPP1PP3PP2;

Call entry field

Click to place the call

Auto complete suggestions

For information on working with

the call, see “Handling an

Established Call” on page 16.

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Counterpath Bria 3.5.1 for Mac User Guide - Enterprise Deploym Manuale Utente Pagina 16