Counterpath Bria 3.5 Administrator Guide Manuale Utente

Bria 3 Administrator Guide

CounterPath Corporation61.4 Deploying through Remote Provisioning: Recommended ProcedureConfiguring Bria: Administrator StepsIf you are deploying thro

Bria 3 Administrator Guide7Using the “No Login” ProfileIf you, the system administrator, ever need to start Bria without logging in:1. Go to the Prefe

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92 Configuring Bria2.1 Summary of FeaturesYou configure Bria by completing the fields on the Account Settings window and the Preferences window. The f

CounterPath Corporation10Network (XMPP accounts) Accounts > Account (XMPP) page 20Outlook address book, set up in Bria Accounts list page 11Presen

Bria 3 Administrator Guide112.2 Configuring AccountsSIP AccountsEach user will need at least one SIP account, in order to make phone calls. The SIP ac

CounterPath Corporation12ProcedureCreate SIP Account1. When the softphone appears, click the Go to Account Settings link. The SIP Account window appea

Bria 3 Administrator Guide13Setting up Multiple SIP AccountsYou can set up Bria so that phone calls can be made from more than one account. 1. Decide

CounterPath Corporation14Configuring Global Settings (Preferences)Use the Preferences window (Softphone > Preferences) to configure features that a

Bria 3 Administrator Guide152.3 Setting up ContactsTypically, users will want to create contacts in order to easily make phone calls. In addition, in

CounterPath CorporationCounterPath CorporationSuite 300, One Bentall Centre505 Burrard Street, Box 95Vancouver, BC V7X 1M3Tel: 604.320.3344sales@count

CounterPath Corporation16Importing the File1. From the main menu choose Contacts > Import Contacts. The Import Contacts wizard starts. 2. As soon a

Bria 3 Administrator Guide172.4 Verifying your Presence SetupOnce you have created a contact list, you can test your presence setup to make sure that

CounterPath Corporation182.5 Setting up WorkgroupsA workgroup is a group of people who work together. Via the Bria Workgroup window, members of a work

193 Account Configuration ReferenceThe Account Settings window lets you configure features that apply on a per-account basis. (The preferences window

CounterPath Corporation203.2 XMPP AccountTable 1: XMPP Account Properties – AccountField DescriptionAccount name If desired, change the account name t

Bria 3 Administrator Guide21Resource Optional resource, as specified in RFC 3920. For example "/home". If this setting is blank and the User

CounterPath Corporation223.3 Outlook or MAB AccountBria automatically creates an Outlook account if it detects Outlook on the user’s computer. On a Ma

Bria 3 Administrator Guide23Field to use for IM address Bria can be set up to treat one of the contact fields as an XMPP address that can be subscribe

CounterPath Corporation243.4 SIP Account Properties – AccountTable 3: SIP Account Properties – AccountField DescriptionAccount name If desired, change

Bria 3 Administrator Guide25Domain ProxyRegister with domain and receive callsTypically, this field is checked. A situation in which this field is unc

iContentsOverview...

CounterPath Corporation263.5 SIP Account Properties – VoicemailThese settings let you configure client-side voicemail features.Your IP PBX may also pr

Bria 3 Administrator Guide27Always forward to this address Typically, each user sets this field up individually, to suit their needs. This feature wor

CounterPath Corporation283.6 SIP Account Properties – TopologyTable 5: SIP Account Properties – TopologyField DescriptionFirewall traversal mode • Aut

Bria 3 Administrator Guide293.7 SIP Account Properties – PresenceThis tab lets you set up presence (for both Bria for Windows and Bria for Mac) and wo

CounterPath Corporation30How Presence Subscriptions WorkThe following chart illustrates how the sharing of online status occurs. This chart illustrate

Bria 3 Administrator Guide31Configuring Workgroups A workgroup is a group of people who work together. Workgroups are also known as BLF (Busy lamp fie

CounterPath Corporation32When the user chooses View >Workgroup, Bria immediately registers attempts to subscribe to the workgroup. If the subscript

Bria 3 Administrator Guide33 When you display the Workgroup (View > Workgroup from the main menu), the members will appear. This person is shaded o

CounterPath Corporation34Setting up as a Supervisor 1. Set the Mode to Peer-to-peer and select “I will choose who can monitor me”. 2. Click Edit Membe

Bria 3 Administrator Guide353.8 SIP Account Properties – StorageChange this tab if you want to let users store their contact list on a WebDAV or XCap

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CounterPath Corporation363.9 SIP Account Properties – TransportYou can set up Bria for the type of security (encryption) you want for incoming and out

Bria 3 Administrator Guide37Setting up for Security within BriaThe options for media encryption are described in the following table.Table 9: Media En

383.10 SIP Account Properties – AdvancedsTable 10: SIP Account Properties – AdvancedField DescriptionRegister SettingsReregister every The time interv

Bria 3 Administrator Guide39TimersEnable session timersDefault session timeA session timer is a mechanism to detect whether a call session is still ac

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414 Preferences ReferenceChoose Softphone > Preferences. The Preferences window appears. The Preferences panels let users control the way that they

CounterPath Corporation424.2 Preferences – Audio CodecsThis panel shows all the codecs that are included in the retail version of Bria. You can enable

Bria 3 Administrator Guide43Supported CodecsCodec Narrowband Wideband Royalty-bearingBroadvoice-32 3Broadvoice-32 FEC 3G.711aLaw * 3G.711uLaw * 3G.722

CounterPath Corporation444.3 Preferences – Video CodecsVideo codecs describe the format by which video streams are compressed for transmission over ne

454.4 Preferences – Quality of ServiceQuality of Service is supported only in Bria for Windows and only if the user is using a computer running Window

11 OverviewThis manual is intended for:• System administrators who have purchased Bria from the CounterPath website and are deploying Bria for use by

CounterPath Corporation464.5 Preferences – DirectoryIf your organization has an LDAP or Active Directory server, you can configure Bria to connect to

Bria 3 Administrator Guide47Search OptionsType • Search on demand: The Directory tab on the softphone will have a Search button. The Directory tab is

CounterPath Corporation48Active DirectoryADSI (Active Directory) SettingsField DescriptionServer Settings Subtree DN The Active Directory subdirectory

Bria 3 Administrator Guide494.6 Preferences – Calls Field DescriptionAuto AnswerLet your users set these fields to suit.DTMFChoose the method for send

504.7 Preferences – Files & Web Tabs Field DescriptionRecording folder The folder where files for recording of phone calls will be saved.File tran

51A Configuration FormThis form provides space for configuration information for one SIP account. Fields that are typically completed by the user to s

CounterPath Corporation52Account > Presence TabPresence ModePoll timeUpdate intervalEnable workgroupWorkgroup modeIf RLS mode: Workgroup address (B

Bria 3 Administrator Guide53Preferences > DirectoryDirectory typeLDAPServerAuthentication methodUsernameCredentialRoot DNADSISubtree DNSearch Optio

CounterPath Corporation54XMPP AccountField ValueAccount NameUser IDDomainPasswordDisplay namePort selectionConnect portOutbound proxyResourcePriority

55B Contact List HeadingsFollowing is a list of all the headings that are used in the Bria contact list. This list can be useful when formatting a con

CounterPath Corporation21.1 System RequirementsRequirements for Bria for WindowsRequirements for Bria Add-inThe Bria Add-in requires a 32-bit version

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Bria 3 Administrator Guide57C GlossaryBroadband Broad or wide bandwidth. In data transmission, the wider the band, the more data it is possible to tra

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Bria 3 Administrator Guide31.2 Multimedia Device RequirementsRequirements for Bria for WindowsBria requires both speakers and a microphone to make cal

CounterPath Corporation41.3 Deploying through Manual Configuration: Recommended ProcedureIf you have chosen to manually configure Bria and will not im

Bria 3 Administrator Guide5Instructions for your UsersBecause you are not provisioning Bria, your users do not need to log on. Instruct your users to