Counterpath Bria iPad Edition 2.5 User Guide Manuale Utente

Bria iPad Edition User Guide

CounterPath Corporation62.3 Setting up Presence and Instant MessagingPresence and Messaging is a premium feature available as an in-app purchase. Wit

Bria iPad Edition User Guide7Account StatusStatus MeaningThe account is connected to an XMPP server, and can be used to send and receive instant messa

CounterPath Corporation8For SIP SIMPLETo use the Presence and Messaging feature for SIP SIMPLE, you need to change the setting on your SIP account. Th

Bria iPad Edition User Guide92.4 Working with ContactsBria uses contacts saved on your device. Bria’s contacts are continually synchronized with your

CounterPath Corporation10All information coming from Facebook will be read-only.Make sure your device is running iOS 6 or above.Tap to sign in.Go to i

Bria iPad Edition User Guide113 Making Phone Calls3.1 Starting and Quitting BriaStart Bria. After a few seconds, the message “Phone Ready” appears. Br

CounterPath Corporation123.2 Using the Bria InterfaceNavigation panelTap to select the dial-out account (appears only if you have more than one accoun

Bria iPad Edition User Guide133.3 Placing a CallUsing the DialpadFrom the iPad Contact ListBackspaceClear the entire entryEnter the phone numberTap th

CounterPath Corporation14The “network quality issues” MessageThis message appears if there is network congestion or a poor quality Wi-Fi signal. Try m

Bria iPad Edition User Guide153.4 Handling Incoming CallsWhen Bria Is in the Foreground This is the account name; it appears only if you have more tha

CounterPath CorporationCounterPath CorporationSuite 300, One Bentall Centre505 Burrard Street, Box 95Vancouver, BC V7X 1M3Tel: 604.320.3344sales@count

CounterPath Corporation16When Bria Is in the BackgroundYou will get a notification for an incoming call. Make sure you set the Alert style to Alerts o

Bria iPad Edition User Guide173.5 Handling One Established CallCall in ForegroundCall in Background (Minimized) Enable or disable speakerphone for the

CounterPath Corporation183.6 Recording CallsListen to the recording on the History screen.You can also manage the recording in iTunes®. Select your de

Bria iPad Edition User Guide193.7 Placing a Second Bria CallUsing the Dialpad Or tap here to go back to the first callTo switch to the other call, tap

CounterPath Corporation20From the iPad Contact List or History List Or tap here to go back to the first callDisplay the Contact list or History ListSe

Bria iPad Edition User Guide213.8 Handling Two Established CallsTwo Established Calls in ForegroundTwo Established Calls in Background (Minimized) The

CounterPath Corporation223.9 Unattended (Blind) TransferYou can transfer the current Bria call to a second person without first talking to that second

Bria iPad Edition User Guide23By Selecting a Contact or History ItemTap TransferTap The call is minimizedOptionally, put the call on hold.The transfer

CounterPath Corporation243.10 Attended TransferYou can speak to the second person first then transfer the first person to them.Establish two calls (pa

Bria iPad Edition User Guide253.11 Conference CallWhen you have two Bria calls established, you can merge the calls into a three-way conference call.

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CounterPath Corporation263.12 Handling Video CallsTo use video on Bria, the Video Calls premium feature must be purchased (see page 64). Placing a Vid

Bria iPad Edition User Guide27Receiving a Video CallWhen the other party places a video call, you will see their video on Bria after you answer the ca

CounterPath Corporation283.13 Call HistoryTap the History icon at the bottom of the screen. Clearing the HistoryTap to filter, as desiredThe account u

Bria iPad Edition User Guide29Creating a Contact from HistoryYou can create a contact from a history item. If you tap Create, the New Contact screen a

CounterPath Corporation303.14 Accessing VoicemailIf your VoIP service provider provides a voicemail service, then incoming calls go to voicemail if: •

Bria iPad Edition User Guide314 Presence and Instant MessagingWith Presence and Instant Messaging, you can share your online status (presence) and exc

CounterPath Corporation32Tap Messging.Tap a conversation, or tap the icon to select a buddy.See next page for details.Type a message.Tap the Send butt

Bria iPad Edition User Guide33Tap to choose the pre-defined (canned) messages.You can also call this person if this person provides a phone number. SI

CounterPath Corporation34By Selecting a ContactTap Contacts, then tap Buddies and select a buddy.Type a message.Tap to send an IM.An XMPP account A SI

Bria iPad Edition User Guide354.2 Sending an SMSYou can send an SMS from your SIP account to mobile phone numbers if your VoIP service provider suppor

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CounterPath Corporation36By Selecting a ContactTap Contacts.Tap.Tap a phone number. A pop-up appears.Tap the contact.You can add numbers by entering p

Bria iPad Edition User Guide374.3 Working with Message HistoryFrom the Message History, you can:• Call the person by tapping the Dial icon• Re-send th

CounterPath Corporation384.4 Receiving an IM and SMSA pop-up comes up when you receive an IM or SMS. When Bria is in the backgroundTap to see the mes

Bria iPad Edition User Guide394.5 Starting XMPP Group ChatYou can host a group chat using your XMPP account on Bria when the following requirements ar

CounterPath Corporation40Starting a Group ChatYou can invite up to 10 XMPP buddies; 11 people maximum in one chat including you.• Buddies must be onli

Bria iPad Edition User Guide41Joining a Group ChatYou might get invited to a group chat. On Bria, the invitation message will come in to your XMPP acc

CounterPath Corporation424.6 Viewing Others’ Status (Adding a Buddy)To view someone’s online status, you need to add this person as a buddy. A buddy

Bria iPad Edition User Guide43SIP AccountsTo see someone’s online status, you can either add a new contact as a buddy, or edit an existing contact.Edi

CounterPath Corporation44Adding a new contact as a buddyTap Contacts.Tap Buddies, then tap +.Select a SIP account if prompted.Enter a name and softpho

Bria iPad Edition User Guide454.7 Setting Your Own StatusWhen you start Bria, your online status becomes “Available”. When you make or receive a phone

Bria iPad Edition User Guide11 About Bria iPad EditionBria iPad Edition is a SIP-based phone for the Apple iPad™ mobile digital device. With Bria iPad

CounterPath Corporation464.8 Responding to Buddy RequestsWhen using an XMPP account, you may receive a buddy request. You must respond to the request

Bria iPad Edition User Guide475SettingsTap the Settings icon at the top of the screen.See page 48See page 55See page 58See page 64See page 65

CounterPath Corporation485.1 AccountsAll the fields on this screen must be supplied by your VoIP service provider. SIP AccountsTo change these fields

Bria iPad Edition User Guide49Account Specific FeaturesField DescriptionDisable Mobile Data If you have multiple accounts and want to use mobile data

CounterPath Corporation50Account Advanced (SIP)Enable SMS ON to send an SMS to PSTN cell phone numbers by using the SIP SIMPLE protocol. Turn ON if yo

Bria iPad Edition User Guide51Suppress STUN Wi-Fi Allows you to control the use of STUN per account.• ON: No STUN is used on this particular account.

CounterPath Corporation52XMPP AccountsTo change these fields on an existing account, you must first disconnect the account or turn Enabled off for the

Bria iPad Edition User Guide53Account Specific Features (XMPP)Account Advanced (XMPP)Account Advanced See below.Field DescriptionDisable Mobile Data I

CounterPath Corporation54Use Ping ON to send ping messages to the XMPP server to indicate that the connection is active.Interval Specifies how often t

Bria iPad Edition User Guide555.2 PreferencesField DescriptionUse When Available Appears only on iPad which has mobile data connectivity.• ON: When a

CounterPath Corporation2• Headphones (no microphone): Bria iPad Edition uses the ear-piece on the headphone and the built-in microphone on the device.

CounterPath Corporation56Run In Background • ON: If using UDP for transport (page 51).• OFF: If using TCP or TLS for transport.This setting lets you r

Bria iPad Edition User Guide57[Enter] As Newline • On: Tapping the Enter key adds a new line in IM/SMS conversations. Users need to tap the Send icon

CounterPath Corporation585.3 Advanced SettingsIf you make changes to the fields identified by a , you must tap the Apply Changes button at the bottom

Bria iPad Edition User Guide59Codecs Variable Bitrate This setting applies when the negotiated codec is AMR-WB, SILK, Opus or H.264 (for video call).

CounterPath Corporation60Call Statistics To show detailed information about the current/last call. For example, the number of packets lost. For an ong

Bria iPad Edition User Guide61Network Traversal StrategySelect a profile:• Application Managed: STUN ON and DNS SRV ON.Bria will use the specified STU

CounterPath Corporation62Audio Codecs SelectionMobile Audio Codecs Wi-Fi Audio CodecsThese two screens list the audio codecs that can be used during a

Bria iPad Edition User Guide63Video Codecs Selection The screen lists the video codecs that can be used during a video call over Wi-Fi and a mobile ne

CounterPath Corporation645.4 Premium FeaturesTo purchase an item, tap the item. On the Product Detail screen, tap the price button to connect to the i

Bria iPad Edition User Guide655.5 ShareYou can easily share Bria via Facebook, Twitter, and Email. This feature requires iOS6.1. On your iPad, sign in

Bria iPad Edition User Guide32 Configuring2.1 Getting Ready1. Once you have installed Bria iPad Edition, make sure you have set up Wi-Fi and mobile da

CounterPath Corporation662. Open Bria, and tap the Settings tab.Tap Settings > Share, choose how you want to share. A draft message appears.Faceboo

Bria iPad Edition User Guide67A TroubleshootingUsing Bria DiagnosticsIf you have a problem with Bria, customer support may ask you to turn on diagnost

CounterPath Corporation683. The description of the problem could include the following:• What you were doing when the problem occurred. • Your Apple d

Bria iPad Edition User Guide69B Dial PlansYou can create a dial plan in order to modify a phone number used in a phone call (the “input”), in order to

CounterPath Corporation70Designing the Dial PlanA dial plan has two parts:• A pattern that the phone number (the input) must match.• The modification

Bria iPad Edition User Guide71Advanced Dial Plan: Subsequence SubstitutionThe match pattern can include a sequence of numbers to match and another seq

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Bria iPad Edition User Guide73C GlossaryCodec Codecs are programs in Bria involved in transmitting audio; each codec has different characteristics and

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CounterPath Corporation42.2 Setting up BriaTo use Bria as a phone, you need to create a SIP account with the information provided by your VoIP service

Bria iPad Edition User Guide5Setting up Multiple AccountsYou can set up more than one account if you have service from more than one VoIP service prov