Counterpath Bria 3.1 for Mac User Guide - Retail Deployments Manuale Utente Pagina 3
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Valutato. / 5. Basato su recensioni clienti
iii
Contents
Introduction...................................................................................................................................1
Installation and Setup....................................................................................................................3
Getting Ready .........................................................................................................................3
Configuring Bria.....................................................................................................................4
Troubleshooting......................................................................................................................7
Checking for Bria Updates .....................................................................................................7
Using Bria.....................................................................................................................................9
The Onscreen Softphone.........................................................................................................9
Placing a Call..........................................................................................................................11
Handling Incoming Calls........................................................................................................15
Handling an Established Call..................................................................................................17
Transfering a Call ...................................................................................................................18
Handling Video Calls.............................................................................................................20
Conference Calls.....................................................................................................................22
Voicemail................................................................................................................................25
Forwarding Calls.....................................................................................................................25
Working in Deskphone Mode.................................................................................................26
Instant Messaging ...................................................................................................................27
Sending and Receiving Files...................................................................................................31
The Contacts Tab..........................................................................................................................33
Populating the Contact List.....................................................................................................34
Managing Contacts and Groups..............................................................................................36
Using Contacts........................................................................................................................38
Sharing Online Status .............................................................................................................39
Privacy ....................................................................................................................................43
Using Other Resources .................................................................................................................45
The History Tab......................................................................................................................45
The Favorites Tab ...................................................................................................................46
Configuring Bria...........................................................................................................................47
Configuring Accounts: the Accounts Tab ..............................................................................47
General Preferences ................................................................................................................63
A Troubleshooting ........................................................................................................................77
B Dial Plan....................................................................................................................................81
C Contact List Headings...............................................................................................................88
D Glossary ....................................................................................................................................89
- Bria 3 for Mac User Guide 1
- Contents 3
- 1 Introduction 5
- 2 Installation and Setup 7
- 2.2 Configuring Bria 8
- Setting up for Voicemail 9
- Setting up a Contact List 10
- Setting up for Presence 10
- 2.3 Troubleshooting 11
- 2.4 Checking for Bria Updates 11
- CounterPath Corporation 12
- 3Using Bria 13
- The Bria Menu 14
- 3.2 Placing a Call 15
- Call entry field 16
- Click to place the call 16
- Auto complete suggestions 16
- Letters to Numbers 17
- Placing another Call 18
- Ending a Call 18
- 3.3 Handling Incoming Calls 19
- Auto Answer 20
- 3.5 Transfering a Call 22
- 3.6 Handling Video Calls 24
- Adding Video 25
- Other Party Adds Video 25
- Pausing and Resuming Video 25
- 3.7 Conference Calls 26
- Managing the Conference 27
- Video Conference Calls 28
- 3.8 Voicemail 29
- 3.9 Forwarding Calls 29
- Set up for Deskphone Mode 30
- Working in Deskphone Mode 30
- 3.11 Instant Messaging 31
- Sending a Broadcast IM 32
- Conference IM—Group Chat 33
- Viewing the IM Archive 34
- Sending Files 35
- Receiving Files 35
- 4 The Contacts Tab 37
- Importing Contacts 38
- Exporting Contacts 39
- Adding a Contact 40
- Modifying the Contact List 41
- 4.3 Using Contacts 42
- 4.4 Sharing Online Status 43
- Setting your Online Status 45
- 4.5 Privacy 47
- 5 Using Other Resources 49
- 5.2 The Favorites Tab 50
- 6 Configuring Bria 51
- XMPP Account 54
- SIP Accounts – General 56
- SIP Accounts – Voicemail 58
- SIP Accounts – Topology 60
- SIP Accounts – Presence 61
- SIP Accounts – Storage 62
- SIP Accounts – Transport 63
- INVITEs that are for 64
- SIP Accounts – Advanced 65
- 6.2 General Preferences 67
- Preferences – Privacy 68
- Enable Alert Displays 69
- Assigning Sounds 69
- Preferences – Devices 70
- Preferences – Network 72
- Preferences – Codecs 73
- Supported Codecs 74
- Video Codecs 75
- Preferences – Media Quality 76
- Preferences – Call Automation 77
- Preferences - Directory 77
- Preferences – Contact Storage 78
- Preferences – Advanced 80
- A Troubleshooting 81
- Testing Video Quality 82
- Testing Audio Devices 83
- Diagnostics 84
- B Dial Plan 85
- B.1 Dial Plan Syntax 86
- Valid Content 87
- Results of the Comparison 88
- B.3 Examples 90
- C Contact List Headings 92
- D Glossary 93
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