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CounterPath Bria 4 Windows User Guide - Enterprise Deployments manuali

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Counterpath Bria 4 Windows User Guide - Enterprise Deployments Manuale Utente (104 pagine)


Marchio: Counterpath | Categoria: Software | Dimensione: 2.30 MB |

 

Indice

Bria 4 for Windows User Guide

1

Enterprise Deployments

1

Contents

3

1 Introduction

5

2 Installation and Setup

7

2.2 Configuring Bria

8

Populating your Contact List

9

2.3 Troubleshooting

10

2.4 Checking for Bria Updates

10

2.5 Managing Bria Licenses

10

CounterPath Corporation

12

3 Making Phone Calls

13

The Bria Menu

14

3.3 Placing a Call

15

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16

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16

6045551212XXX44;

16

Letters to Numbers

17

Placing another Call

18

3.4 Handling Incoming Calls

19

Auto Answer

20

Disabling Call Waiting

20

Add as Contact

21

Place another call

21

Encryption

22

Ending a Call

22

3.6 Transfering a Call

23

3.7 Handling Video Calls

25

Pausing and Resuming Video

26

3.8 Conference Calls

27

From an Existing Call

28

Managing the Conference

29

Video Conference Calls

30

3.9 Voicemail

31

3.10 Forwarding Calls

31

3.11 Viewing Your Workgroup

32

Monitor, Pick up and Join

33

Receiving a Request to Join

34

Set up for Deskphone Mode

35

Working in Deskphone Mode

35

4 Other Bria Features

37

Receiving an IM

38

4.2 Sending a Broadcast IM

39

Starting a Group Chat

40

Managing a Group Chat

41

Leaving a Group Chat

41

4.4 Chat Rooms

42

4.5 Viewing Messages

44

Sending Files

45

Receiving Files

45

4.7 Sharing your Screen

46

4. Restart Bria

47

Inviting Participants

48

Inviting by Sending an Email

49

Combining Methods

51

Starting a Session

52

Managing a Session

53

Generating a New Session ID

54

Receiving an Invitation

55

5 The Contacts Tab

57

Exporting Contacts

59

Adding a Contact

61

Field Description

62

Modifying the Contact List

64

5.3 Using Contacts

65

5.4 Sharing Online Status

66

Sharing Online Status

67

Setting your Online Status

69

5.5 Privacy

72

6 Using Other Resources

73

6.2 Favorites Tab

74

6.3 Directory Tab

75

7 Configuring Bria

77

Presence

80

When You Are a Supervisor

82

XMPP Account

83

Outlook Account

85

7.2 Configuring Preferences

87

Preferences – Privacy

90

Preferences – Devices

91

Preferences – Shortcut Keys

93

Preferences – Audio Codecs

93

Preferences – Video Codecs

93

Preferences – Directory

94

Preferences – Calls

95

A Troubleshooting

97

Testing Audio Quality

98

Diagnostics

99

B Application Hot Keys

100

C Contact List Headings

101

D Other Ways to Run Bria

102

D.2 From the Command Line

103

E Glossary

104




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