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CounterPath Bria 3.2 for Windows User Guide - Retail Deploymen manuali

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Counterpath Bria 3.2 for Windows User Guide - Retail Deploymen Manuale Utente (102 pagine)


Marchio: Counterpath | Categoria: Software | Dimensione: 2.36 MB |

 

Indice

Bria 3 for Windows User Guide

1

Retail Deployments

1

CounterPath Corporation

2

Contents

3

1 Introduction

5

Bria Add-in for Outlook™

6

2 Installation and Setup

7

2.2 Installing Bria

8

2.3 Starting Bria

9

2.4 Configuring Bria

10

Populating your Contact List

11

2.5 Troubleshooting

12

2.6 Checking for Bria Updates

12

3 Making Phone Calls

13

The Bria Menu

14

The Bria Toolbar

14

3.3 Placing a Call

15

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16

Letters to Numbers

17

Placing another Call

18

3.4 Handling Incoming Calls

19

Ending a Call

20

3.6 Transfering a Call

21

3.7 Handling Video Calls

23

Adding Video

24

Other Party Adds Video

24

Pausing and Resuming Video

24

3.8 Conference Calls

25

Managing the Conference

26

Video Conference Calls

27

3.9 Voicemail

28

3.10 Forwarding Calls

28

3.11 Viewing Your Workgroup

29

Receiving a Request to Join

30

4 Other Bria Features

31

4.2 Sending a Broadcast IM

32

Inviting More Participants

33

Leaving a Group Chat

33

Rejoining a Group Chat

34

4.4 Chat Rooms

35

Sending Files

36

Receiving Files

36

5 The Contacts Tab

37

Exporting Contacts

39

Adding a Contact

40

Modifying the Contact List

43

5.3 Using Contacts

44

5.4 Sharing Online Status

45

Sharing Online Status

46

Setting your Online Status

48

5.5 Privacy

50

6 Using Other Resources

51

6.2 Favorites Tab

52

7 Configuring Bria

53

XMPP Account

55

Presence

62

When You Are a Supervisor

64

Encryption

66

INVITEs that are for

67

Outlook Account

70

7.2 Configuring Preferences

71

Preferences – Privacy

73

Preferences – Devices

74

Preferences – Shortcut Keys

76

Preferences – Network

77

Preferences – Audio Codecs

78

Supported Codecs

79

Preferences – Video Codecs

80

These fields appear only

81

Preferences – Media Quality

82

Preferences – Directory

83

Preferences – Call Automation

84

Preferences – Advanced

85

Missed Calls and Voicemail

87

Placing Phone Calls

87

Creating Outlook Contacts

88

B Troubleshooting

89

Testing Audio Quality

91

Diagnostics

92

C Application Hot Keys

93

D Dial Plan

94

Valid Content

95

Transformation Keywords

96

Order of Transformations

96

Results of the Comparison

97

D.2 Examples

98

E Contact List Headings

100

F Other Ways to Run Bria

101

G Glossary

102




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