Counterpath Bria 4 Mac User Guide - Enterprise Deployments Manuale Utente Scaricare il pdf (Pagina 10)

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2.4 Troubleshooting

Bria includes tools for helping you troubleshoot problems. From the menu, choose Help > Troubleshooting.

• Audio tab: While you are on a phone call, you can test the quality of the audio. Note that to perform a valid

test, you should be on an established call (not a call attempt).

• Video tab: You can verify that your camera is working.

• Devices tab: You can verify that your microphone and speakers are working and can set the volume to a

comfortable level without having to actually place a phone call.

• Diagnostics tab: If none of the other tabs help you solve your problem.

2.5 Checking for Bria Updates

Your system administrator should tell you about the policy for checking for and installing upgrades.

To check for updates to Bria, from the menu bar, choose Help > Check for updates. The Auto Update window

appears.

• If a new version of the software is available, you can download it from this window.

• If no newer version is available, this window informs you that your version is up to date.

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Counterpath Bria 4 Mac User Guide - Enterprise Deployments Manuale Utente Pagina 10