Counterpath X-Lite 4 for Mac User Guide Manuale Utente

X-Lite 4 for MacUser Guide

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73 Using X-Lite 43.1 The Onscreen Softphone You can still receive calls when X-Lite is hidden or minimized.Resources. See page 17Call entry field See

CounterPath Corporation8The X-Lite 4 MenuThe menu contains the following items that are specific to X-Lite 4:• X-Lite > Preferences. This menu item

X-Lite 4 for Mac User Guide93.2 Placing a CallYou can contact someone using:• A softphone address (for example, [email protected] or kperera@doma

CounterPath Corporation10Placing another CallTo place a new call (without hanging up on the current call), simply place the call in the normal way. A

X-Lite 4 for Mac User Guide113.3 Handling an Incoming CallX-Lite must be running to answer incoming calls. (If X-Lite is not running, incoming calls m

CounterPath Corporation123.4 Handling an Established CallWhile the call is in progress you can:• Control the audio: use the speakerphone, mute the cal

X-Lite 4 for Mac User Guide133.5 Handling Video CallsPlacing a Video CallAdding VideoIf you have a camera, you can click Start Video to add video to a

CounterPath Corporation143.6 VoicemailIf your service includes voicemail and you have set up voicemail options (page 27), then when you have voicemail

X-Lite 4 for Mac User Guide153.7 Instant MessagingInstant messages are made using softphone addresses. Therefore, you can send or receive an instant m

CounterPath Corporation2CounterPath CorporationSuite 300, One Bentall Centre505 Burrard Street, Box 95Vancouver, BC V7X 1M3Tel: 604.320.3344sales@coun

CounterPath Corporation16Viewing the IM ArchiveTo view the archive of incoming and outgoing IMs, from the menu bar, choose View > Show Message Arch

174 Using the Resources4.1 Contacts TabThe Contacts tab displays your contacts and lets you specify multiple contact methods for them, including:• Sof

CounterPath Corporation18Managing Contacts and GroupsAdding a ContactClick , or control-click a group and choose Add Contact to Group. The Contact di

X-Lite 4 for Mac User Guide19Changing Contact InformationTo change the information for a contact, control-click the contact and choose Edit Profile. T

CounterPath Corporation204.2 History TabManaging the Lists of CallsYou can control-click on an entry in a list to:• Delete the call.• Delete all entri

X-Lite 4 for Mac User Guide214.3 Sharing Online StatusYou can publish your online status to contacts who have softphone address, and you can set up X-

CounterPath Corporation22Receiving an Online Status RequestWhen someone who is not one of your contacts has you as a contact on their end, you receive

X-Lite 4 for Mac User Guide23Setting your Online StatusChanging your StatusClick the down arrow beside the availability indicator on X-Lite, and selec

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255 Configuring X-Lite 4From the menu bar, choose X-Lite > Preferences. The Preferences window appears.• When configuring X-Lite the first time, cl

iContentsIntroduction...

CounterPath Corporation26 Accounts – GeneralTable 3: Accounts – GeneralField DescriptionAccount name If desired, change the account name to something

X-Lite 4 for Mac User Guide27Accounts – VoicemailThese settings let you set up to interact with your VoIP service provider’s voicemail service. They a

CounterPath Corporation28Number for sending calls to voicemail Complete only if your VoIP service includes voicemail. Optional, but you must complete

X-Lite 4 for Mac User Guide29Accounts – TopologyTable 5: Accounts – TopologyField DescriptionFirewall traversal methodLeave the default. Or if you hav

CounterPath Corporation30Accounts – PresencePresence allows your contacts to see your online availability and allows you to see the online availabilit

X-Lite 4 for Mac User Guide31Accounts – TransportContact your VoIP service provider to identify the types of transport that are supported. Then choose

CounterPath Corporation32Accounts – AdvancedTable 7: Accounts – AdvancedField DescriptionRegister SettingsReregister every The time interval between X

X-Lite 4 for Mac User Guide33Session timer preference This field specifies your preference for which party should send the refresh. The preference is

CounterPath Corporation345.2 General PreferencesFrom the menu bar, choose X-Lite 4 > Preferences. The Preferences window appears. All the tabs on t

X-Lite 4 for Mac User Guide35Preferences – Alerts & SoundsThis panel lets you control the alert box and lets you assign sounds. Enable Alert Displ

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CounterPath Corporation36Preferences – DevicesX-Lite automatically detects devices at each startup, and selects the most appropriate device for each p

X-Lite 4 for Mac User Guide37Field DescriptionHeadset ModeMicrophone,Speaker Change these fields only if you want to override the devices that X-Lite

CounterPath Corporation38Preferences – NetworkSelect the type of network connection for your computer.The sliders move to show the bitrate that will b

X-Lite 4 for Mac User Guide39Preferences – CodecsAudio CodecsThis panel shows all the codecs that are included in X-Lite. You can enable or disable co

CounterPath Corporation40Video Codecs Video codecs describe the format by which video streams are compressed for transmission over networks. Some code

X-Lite 4 for Mac User Guide41Preferences – Media QualityField DescriptionAudio QualityReduce echo Turning this feature on improves sound quality. This

CounterPath Corporation42Preferences – AdvancedField DescriptionDTMF You may need to change the DTMF configuration if you cannot interact with interac

43A TroubleshootingChoose Help > Troubleshooting to display the Troubleshooting window. Testing Audio QualityWhile you are on a phone call, you can

CounterPath Corporation44Testing Video QualityWhile you are on a phone call, you can test the quality of the video. Note that to perform a valid test,

X-Lite 4 for Mac User Guide45Testing DevicesYou can verify that your microphone and speakers are working and can set the volume to a comfortable level

11 IntroductionStandard Telephone FeaturesThe CounterPath X-Lite 4 for Mac softphone has all standard telephone features, including:• Call display and

CounterPath Corporation46DiagnosticsOnly use this panel if instructed to do so by your support representative at your VoIP service provider.To start l

X-Lite 4 for Mac User Guide47B Dial PlanYou can create a dial plan to modify the the call input (what you type, select or drag onto the call entry fie

CounterPath Corporation48• Pattern: the pattern that will be matched. One or more patterns. Each pattern is separated by a | pipe. The pipe is optiona

X-Lite 4 for Mac User Guide49Transformation KeywordsOrder of TransformationsThese transformations are always performed in the following order (the ord

CounterPath Corporation50Results of the ComparisonX-Lite finds a match according to the following rules.B.4 ExamplesExample 1\a\a.T|xxxxxxx.T;match=2;

X-Lite 4 for Mac User Guide51C Location of Data FilesData files are saved in the standard location for application data. This location is typically:&l

CounterPath Corporation52D GlossaryAEC Acoustic echo cancellation. Processing of the audio signal to reduce the echo effect that can arise with a spea

X-Lite 4 for Mac User Guide53Signaling In a VoIP phone call, the information in a call that deals with establishing and controlling the connection, an

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32 Installation and Setup2.1 Getting ReadyAccount InformationAfter choosing a VoIP service provider, you will need the following information:• User na

CounterPath Corporation42.2 Configuring X-Lite 4Setting up your AccountAfter obtaining SIP account information from your VoIP service provider, you ca

X-Lite 4 for Mac User Guide5Setting up a Contact ListTypically, you will want to create contacts in order to easily make calls and send IMs. See page