Counterpath eyeBeam 1.11 User Guide for Windows Manuale Utente Scaricare il pdf (Pagina 7)

1Introduction

1.1 What is eyeBeam?

eyeBeam is a software telephone with all of the features of traditional business telephones,

including hold, transfer, and conferencing. eyeBeam also has video and messaging capabilities.

The following is a partial list of features included in the eyeBeam softphone.

1.2 How does eyeBeam Work?

Instead of making calls over traditional twisted-copper, fiber-optic, cellular or satellite telephone

networks, calls made using eyeBeam work over computer networks through an internet service

provider or a local area network. This breakthrough in telephony technology is called Voice over

Internet Protocol – VoIP, or “Voice over IP.”

Calls made anywhere in the world to similar internet-based telephones are generally free, while

calls made to traditional telephone systems can be much cheaper than typical long-distance

• Instant Messaging with Presence

• Call Record

• Acoustic echo cancellation

• Message waiting indicator

• Audio & video tuning wizard

• Touch tones

• Call forwarding

• 10 party audio & video conferencing

• Speakerphone

•Caller ID

• Call timer

•Mute

• Direct IP calling

• Speed dial

• Hold

• Transfer

• Do not disturb

• Call ignore

• Send to voicemail

•Redial

• Login with up to 10 VoIP service

providers

• 6 lines

• Advanced contact list

• List of received, missed and dialed calls

• Keyboard shortcuts for most major

functions

•SIP Compliant

• STUN & ICE NAT traversal

•X-Tunnels firewall traversal client*

• eyeBeam supports the following audio

codecs: G.711u. G.711a, GSM, G.729,

G.723, iLBC, G.722.2, SPEEX, DVI4,

EVRC, L16

• eyeBeam supports the following video

codecs: H.263, H.263+,H.264

* Requires access to X-Tunnels NAT Traversal service – contact the appropriate service provider for details

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Counterpath eyeBeam 1.11 User Guide for Windows Manuale Utente Pagina 7

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