Counterpath Bria iPad Edition 2.3 User Guide Manuale Utente Pagina 65

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Bria iPad Edition User Guide
61
A Troubleshooting
Using Bria Diagnostics
If you have a problem with Bria, customer support may ask you to turn on diagnostics to capture information.
1. Go to Settings > Advanced Settings. If Verbose Logging is OFF, turn it to ON and tap Apply Changes.
2. Reproduce the problem. When done, go to Settings > Advanced Settings again.
Tap OK
The e-mail opens in the e-
mail service that you have
configured on your iPad.
Tap Yes
Tap
The log file is sent to
customer support.
Enter a description of the
problem. See below for details.
Then tap Send
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